Refund policy

Effective Date: 7 July 2025

At Mr Pawfect, customer satisfaction is our priority.

  • Service cancellations made at least 24 hours in advance are eligible for a full refund.

  • Cancellations made within 24 hours of the scheduled service are non-refundable.

  • If a service is cancelled by us due to any issue, a full refund will be processed within 5-7 business days.

  • For product purchases, refer to our Return Policy.

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